Why i Blog

What is dot walking in ServiceNow

Still not sure what is dot walking? Don’t worry after watching the video below you’ll gain more clarity about dot walking. Dot-walking in ServiceNow is a technique used to access data from related records...

servicenow learning

How Difficult is ServiceNow to Learn?

If you’re exploring the world of IT service management, you’ve probably come across ServiceNow. It’s a powerful platform used by organizations worldwide, but one question often arises: Is ServiceNow difficult to learn? In this...

Artificial Intelligence

What is Artificial intelligence Example?

What Is Artificial Intelligence? If you know Siri or Alexa, you know Artificial Intelligence. Siri or Alexa understand what you’re saying and respond because of AI(Artificial Intelligence). An other example of AI is Youtube, did...

servicenow snow

Is ServiceNow a Good Career Option?

Last month Forbes said the tech industry has laid off over 124,000 workers in 2024 alone. What’s driving this wave of layoffs? Inflation, higher interest rates, Economic Downturn, The AI Factor, Pandemic Over Hiring, Recession...

ServiceNow Script on Incident Table

So here is the scenario, on my incident table I have a field called “Escalated” and I have another field called “Escalated Time”.   Requirement is “when user choose escalated field to “Yes”, escalated...