Why i Blog

What is SLA In ServiceNow and Retroactive start

If an interviewer ask you what is “Retroactive start“, what will be your answer? I am in IT for more than 18 years, Retroactive start is something I heard after moving to ServiceNow Development....

coalesce field

How is Coalesce Used In ServiceNow

What is a coalesce field in ServiceNow? Imagine you want to upload following data to ServiceNow (click image below to see more clearly) Once you upload the data, you’ll see following fields Ticket Number:INC100000...

ServiceNow CSA Question: Check Your Knowledge[Part 3]

Question: Which of the following protects applications by identifying and restricting access to available files and data? Answers: A. Application Configuration B. Verbose Log C. Access Control Rules D. Application Scope What do you...

ServiceNow -LDAP (Active Directory) Integration

Do you know what is LDAP? Light Directory Access Protocol is a protocol used to locate data about individuals, organizations or other resources such as files or devices in a network. Imagine a phone...